

Scanner home position error 2 The scanner HP sensor does not detect the ON condition during initialization or copying. Scanner wire, timing belt, pulley, or carriage installed incorrectly.Harness between scanner HP sensor and BCU disconnected.Harness between BCU, SIOB, scanner motor disconnected.Scanner home position error 1 The scanner HP sensor does not detect the OFF condition during initialization or copying. Scanner mirror dirty, out of position or has condensation.Standard white plate dirty, disconnected or has condensation.Lamp stabilizer harness damaged, disconnected.If this occurs, check the SC number after leaving the SP mode.Įxposure Lamp Error At trigger on, the lamp was not detected on. When a Level "A" or "B" SC occurs while in an SP mode, the display does not display the SC number.

If a motor lock error occurs, first check the mechanical load before replacing motors or sensors.If a problem concerns electrical circuit boards, always disconnect then reconnect the connectors before replacing the PCBs.Turn the operation switch or main power switch off/on. These are re-displayed if the error occurs again. Turning the operation switch or the main power switch off/on resets SCs Displayed on the operation panel. SCs that are not shown on the operation panel. normal conditions, they are displayed on the operation panel only when the defective feature is selected. Although these SCs are not shown to the user under Turn the main power switch off/on. SCs that disable only the features that use the defective item. The user cannot reset the SC.Įnter SP mode, do SP5810, then turn the power switch off/on. Levelįusing unit SCs displayed on the operation panel. Service Call Conditions There are 4 levels of service call conditions. The Administrator will then set the "Service Mode Lock" to ON.Tell the administrator that you completed servicing the machine. If you must use the printer bit switches, go into the SP mode and set SP 5169 to "1". It is not necessary to ask the Administrator to log in again each time the machine is turned on. The CE can do servicing on the machine and turn the machine off and on.This unlocks the machine and lets you get access to all the SP codes.User Tools > System Settings > Administrator Tools > Service Mode Lock > OFF.If you cannot go into the SP mode, ask the Administrator to log in with the User Tool and then set "Service Mode Lock" to OFF. This function makes sure that work on the machine is always done with the permission of the Administrator.ġ. Appendix: Service Call Conditions Service Call Conditions Service Mode Lock/Unlock At locations where the machine contains sensitive data, the customer engineer cannot operate the machine until the Administrator turns the service mode lock off.
